Virtual Classrooms and Meetings Status
All Systems Operational

About This Site

Welcome to Kaltura Virtual Classromms and Meetings status page

Platform Access ? Operational
Video Conferencing Features ? Operational
Recording Operational
File Upload Operational
Analytics Operational
Telephony Service Operational
API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - What was the Impact: iOS users on iPad + Safari browser were experiencing an error when joining a KME session. Access has now been restored and normal performance confirmed.

Current Status: The earlier issue was resolved and the fix was verified.

What to Expect Next: This post is now closed.
Apr 7, 18:48 UTC
Investigating - What is the Impact: iOS users on iPad + Safari browser may experience an error when joining a KME session.

Workarounds:
1) Attendees should navigate to Settings > Safari and switch OFF the option "Request Desktop Website." Then join the session.
or
2) Join the KME session using a desktop/laptop device.

Current Status: We are currently investigating the cause.

What to Expect Next: The next update will be posted by end of day Eastern time.
Apr 7, 17:48 UTC
Apr 6, 2021
Resolved - What was the Impact: Email notifications from Kaltura Meeting Experience (KME) were not sending, including password resets and user invitations. Normal performance has been restored and emails are now sending normally.

Current Status: The issue was resolved by our email service provider, and emails sends have been verified by our team.

What to Expect Next: This incident is now resolved.
Apr 6, 14:11 UTC
Identified - What is the Impact: Email notifications from Kaltura Meeting Experience (KME) are currently not being sent, including password resets and user invitations.

Current Status: We are awaiting a resolution from our email service provider.

What to Expect Next: The next update will be posted before the end of day Eastern time.
Apr 6, 10:56 UTC
Investigating - What is the Impact: Email notifications from Kaltura Meeting Experience (KME) are currently not being sent, including password resets and user invitations.

Current Status: We are currently investigating an issue with our email service provider, and our engineering team is investigating options to mitigate it.

What to Expect Next: The next update will be posted within 1 hour.
Apr 6, 09:45 UTC
Apr 5, 2021

No incidents reported.